OK, I sold something to someone, my auction didnt offer recorded delivery, so I posted it normal post, and got proof of postage from the post office.


Well, the item never arrived, so the buyer put a paypal claim in, and even though I provided proof of postage, paypal took the money back off me and refunded her.

Aparantly, they are only interested in proof of delivery, if you cant prove that, they refund.

I appealed, but they denied my appeal after 3 weeks of faffing about.

If this is true, whenever I pay for something by paypal, if the item doesnt get posted by recorded delivery, I can say I never got it, put a claim in and get my money back??

I wouldnt do it, but it seems like paypal works like that. So I lost out on the item and the money. I'm gutted.
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backups supplied are on the understanding that you own the original.

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yeh same thing happend to me the other week cost £100 only thing i didnt have proof of postage so i had give up but paypal is a rip off you have to use payal now to sell things it sucks good for buyers s*** for sellers
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wayne crawford
Refs: http://www.disqworld.net/forums/viewtopic.php?t=105647

BACKUPS RECEIVED FROM ME ARE ON THE UNDERSTANDING THAT YOU OWN THE ORIGINAL COPY.

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i always put at the bottom of my adds
SORRY NO PAY PAL BANK TRANSFER OR PERSONAL CHEQUE
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i do not buy or sell but Any backups must be destroyed after 24 hours.
amo buts grandes y no puedo mentir




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edit
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personally i now put that i will only send recorded, and if someone wants it sent normal then it is at there own risk!

not that the last part of that statement would stand up with paypal but i haven't had to send something normal post since.
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i only back up the originals i own.

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I only ever send Recorded or Special , its to easy for people to say its never arrived if you didnt and you havent got a leg to stand on. As a buyer i would only buy somethin that was sent recoerded anyway, same as i do on here, There can be no disputing wether it has or hasnt arrived then.
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I dont sell backups but if I buy them i destroy them within 24 Hours


(My Refs Here)
http://www.disqworld.net/forums/viewtopic.php?t=134667

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It only happens once and it is a lesson learnt. I sent something to a person on Disqworld. He claims that he never received it. And I cannot prove that he did not. Now when it is anything of value or an ebay item, for the extra few pence I send it 'Signed for'.
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just had the same thing happen to me, case appeal has been denied and case closed after 2 months. i have reciept and proof of postage.
:s paypal are having none of it, just put in another appeal and complaint. :p
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Any backups supplied to you are on the understanding that you own the original copy, if you do not, then you must destroy the backup copy within 24hrs as a sample copy

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http://news.bbc.co.uk/1/hi/uk/3681547.stm

Its not always the buyers lying TBH anything over a £5 that i sell on ebay the customer has to pay for the recorded delivery in the postage prices over £30 its special delivery charges
Its made quite clear in the sale what they are paying for and what they should expect.

What really gets my back up is paying for recorded delivery and not getting it sent out recorded!

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http://www.disqworld.net/forums/viewtopic.php?t=58641&highlight=
You must own the original to buy from me, or destroy the back up within 24 hours

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you can send it recorded and ask for it to be insured up to a value I think the max is 500stg)

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I ONLY post recorded, no matter what the value is.
Standard insurance is upto £36 but you can pay more and have it up to a higher amount.

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What really gets my back up is paying for recorded delivery and not getting it sent out recorded!
[/quote]

When you send an item out recorded it is treated as first class mail and the only difference between that and a first class letter is that the recorded, when delivered will be signed for, the recorded item isnt tracked until it is signed for so whenever i send stuff out that requires signatures i always go for guaranteed delivery.
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Backups must be destroyed within 24 hours if the original is not owned

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Always recorded or special, make it clear in your auction and nobody will complain at the postage cost, ive been ripped for "non delivery" soooo many times

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Even if you only send it with a proof of posting slip-cant u report it to Royal mail-if the person is doing it regular-at least they will see a pattern and hopefully nobble them?

Or am I on a differant planet?lol

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At least with proof of post you can claim off post office.
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