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The time now is 22-11-2008

disQworld Forum Index -> X-Box / 360 Forum

ALL RED RING OF DEATH AND WARRANTY QUESTIONS IN HERE PLEASE!
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mintcorsa
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Gender: Gender:Male
Joined: 21 Oct 2003
Posts: 24

http://www.bevanleesales.co.uk/3.html
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Any backups purchased/supplied are on the basis that I/you own the orginal

refs for me
http://www.disqworld.net/forums/viewtopic,p,1539381.html#1539381

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Post 31-03-2008 
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FrankenJim
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Hi guys just got RROD death turned it on and get the 3 Red lights. I want to send it back but i got a game in the drive, anyway i can turn it on to get the game out? Cheers
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Post 04-04-2008 
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FrankenJim
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Np Sod it going to swap shop it.
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Post 04-04-2008 
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FrankenJim
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couldnt do the swap shop trick, so hoping there take back the refurb they sent !!!
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Post 06-04-2008 
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FrankenJim
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I mringing from a mobile i normaly knock of the 0 to ring from mobile or should i use the other number? ??

Assistance by phone:
0800 587 1102

or +44 20 7365 9792 from a mobile phone
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Post 06-04-2008 
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FrankenJim
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Rang 800 587 1102 from mobile, 27mins to sort it Its goign for Repair Very Happy Waiting for the Label Smile from email 3rd RROD Sad


Edit: How long does it take for the email to come through ?

Any one know? Ta
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Post 06-04-2008 
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Fraudster
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gawd jim..... you just love the sound of your own voice, nobody can hear you in here! didnt you know!

lol

nah - takes about 2-3 working days my friend
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Post 08-04-2008 
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dadio
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Joined: 14 Oct 2005
Posts: 215

Franken jim dont call them off your mobile, i did the 1st time last year and was fine, now 02 have changed to charge for the calls to that kind of number. Last 2 calls cost me 15quid, partly due to the useless call center workers who simply fail to grasp anything you say to them. Anyway last time i sent it off for a new dvd drive under warranty, got it back with standard letter...we have replaced your motherboard etc???? Now its got the 3 rod's and it has NEVER been used for a game since i got it back, not even for a minute only ever for watching dvds :O Truly sick fed up now, and shall never buy another ms console. Went thru 2 xbox 1's due to crap drives, and now 2 360's. Yet my 4 year old pc dvd drive that gets used more still works fine. Bad luck or cheap ass parts used by ms? hmmm
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Post 14-04-2008 
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techmob
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Joined: 23 Jul 2007
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i have a elite console in warranty with game uk shop, i did the recent update on xbl and it gave me an error code 74, with only one red light (bottom right)

i ended up getting a replacement console from game so all is good

if it was not in 12 month warraty and considering the update triggered that error would microsoft fix the console under the extended warranty they have offered for RROD

thanks

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Post 19-04-2008 
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OrganisedRhyme
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Location: Between a rock & a hard place

They picked up my one on the 24/4/08 and my status on xbox.com says "Device Shipped to customer"
when I click on the ups tracking link at the top it says
"Your package is on time with a scheduled delivery date of 07/05/2008 "

It was in Frankfurt Yesterday, barking this afternoon, so.... fingers crossed when I
come home from work tomorrow it will be here.....
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Post 06-05-2008 
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wharris
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Joined: 28 Sep 2002
Posts: 926

just got the 1 red ring ! Sad bottom right quadrant and the error E74, seems to be a graphic card prob or somethin as simple as a faulty av cable anyway foned them up and they are gonna repair it, its about 2 years old so they must be classing this error the same as the three red rings and givin the 3 year warranty, im takin a chance as no sticker as was flashed..

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Post 20-05-2008 
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mintcorsa
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if thery dont fix it will £40 an its not same as 3 red lights but still a motheboard fauilt
_________________
Any backups purchased/supplied are on the basis that I/you own the orginal

refs for me
http://www.disqworld.net/forums/viewtopic,p,1539381.html#1539381

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Post 24-05-2008 
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wharris
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got it back and they have replaced my flashed samsung drive with a benq and also new motherboard Sad

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Post 30-05-2008 
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Cal_G_UK
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Joined: 27 Jun 2002
Posts: 1475

No Video Output?

Screen went funny when playing a divx video, turned the machine off then back on, no video output at all but still have sound. Seems to be a common problem Sad

Will they fix this under the 3 year? machine is about 19 months old now and has been perfect for that length of time.
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Post 08-06-2008 
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broonalegeordie
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Gender: Gender:Male
Joined: 07 Jun 2003
Posts: 63
Location: JARRA

rang the "mobile number" from my mobile...

only took 8mins 36 seconds...

that included me running downstairs, stubbing my toe, shouting at the dog, then checking the light on the power supply...

edit....

collected by UPS on 17/08
returned by UPS on 27/08

motherboard 'replaced'
dvd drive 'replaced'

now my games dont work!
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ANY BACKUPS OBTAINED BY ME IS ON THE UNDERSTANDING I OWN THE ORIGINAL!!!!

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Post 14-08-2008 
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